Privacy Policy 711cuci net

When you register or use the 711cuci net platform, we collect several categories of information to ensure our services function properly, securely, and in compliance with relevant legal requirements.

Information you provide directly:

• Full name, date of birth, and gender during account registration.
• Active mobile phone number and email address.
• Bank account details, digital wallet numbers, or cryptocurrency information for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as MyKad, driving licence, or passport when required.
• Any communication you send to our support team via Live Chat, Telegram, WhatsApp, or email.

Automatically collected information:

• IP address, device type, operating system, and web browser used.
• Game session data including login times, game types played, and wagering records.
• Cookie data and tracking technologies that help us understand platform usage patterns.
• Geolocation data (country and region only) for regulatory compliance purposes.

The information we collect is used solely for legitimate purposes as stated below. 711cuci net does not use your data for any purpose unrelated to platform operations without your consent.

If you do not wish to receive marketing communications from us, you may unsubscribe at any time through your account settings or by contacting our support team.

711cuci net does not sell, rent, or exchange your personal data to any third party for marketing or commercial purposes. However, there are limited situations where we need to share certain information with others:

• Payment service providers: To process your deposits and withdrawals, the required transaction information is shared with providers such as FPX, Touch 'n Go, GrabPay, and cryptocurrency processors. They are bound by strict confidentiality agreements.
• Game software providers: Game session details are shared with software providers such as Playtech, Pragmatic Play, and others to ensure a smooth and fair gaming experience.
• Law enforcement authorities: We will disclose information when required to do so by a court order, valid warrant, or official request from Malaysian authorities.
• Fraud prevention services: Limited information may be shared with trusted third-party fraud detection systems to protect the platform and all members.
• Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity, subject to prior notice being given to you.

The 711cuci net platform uses cookies and similar tracking technologies to enhance user experience, ensure session security, and understand platform usage patterns. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are essential for the platform to operate correctly.
• Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and any errors encountered — to help us improve our services.
• Functional Cookies: Saving your preferences such as language, display theme, and other settings so you do not need to reconfigure them each time you use the platform.
• Analytics Cookies: Used to analyse platform traffic on an aggregate and anonymised basis to understand overall usage trends.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the 711cuci net platform.

711cuci net takes the security of your data seriously. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Key security measures we have implemented:

• End-to-end encryption (SSL/TLS): All data communications between our platform and your device are encrypted using 256-bit SSL protocol.
• Network segmentation: Our data servers are isolated from public networks using multi-layered firewalls and intrusion detection systems.
• Regular penetration testing: We conduct regular security testing by independent cybersecurity experts to identify and address any vulnerabilities.
• Role-based access controls: Only staff who require access to specific data to perform their duties are granted permission, and such access is continuously monitored.
• Secure data backup: Your data is regularly backed up to a secure, encrypted location to ensure service continuity.

711cuci net retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

General data retention period:

• Active account data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial and tax law requirements.
• Customer support communication logs: Retained for 2 years for complaint resolution and service improvement purposes.
• Session data and access logs: Retained for 90 days for security and fraud detection purposes.

Once the retention period expires, your data will be securely deleted or fully anonymised using approved procedures. You may request early deletion of your account and data by contacting our support team, subject to any legal retention obligations still in effect.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights, which you may exercise at any time:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectify: If any of your data is inaccurate or outdated, you have the right to request a correction.
• Right to Withdraw Consent: For data processing based on your consent (such as marketing communications), you may withdraw your consent at any time.
• Right to Object: You may object to the processing of your personal data for specific purposes, such as direct marketing.
• Right to Request Erasure: Under certain circumstances, you have the right to request the deletion of your personal data, subject to any legal obligations that remain in force.
• Right to Complain: You have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe your rights have been violated.

To exercise any of the above rights, please contact the 711cuci net support team via email at [email protected]. We will process your request within 21 working days.

The 711cuci net platform is strictly for individuals aged 18 and above. We do not intentionally collect or process personal data from individuals under the age of 18.

If we find that personal data of a child or individual under 18 years of age has been collected inadvertently, we will take immediate steps to delete that data and close the relevant account.

If you have reason to believe that someone under the age of 18 has registered or is using our platform, please notify us immediately via our support email so that appropriate action can be taken.

The 711cuci net platform may contain references to third-party services such as payment providers, game software providers, and support channels. Please note that our Privacy Policy applies solely to the 711cuci net platform.

Each third-party service you use through or in connection with our platform has its own privacy policy governing how they handle your data. We encourage you to read and understand the privacy policy of each such third-party service before using it.

711cuci net is not responsible for the privacy practices, content, or security of any third-party services that are separate from our platform. Any interaction you have with third parties is entirely at your own risk.

711cuci net reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business operations, new legal requirements, or technological developments.

When we make material changes, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the platform's home page for a minimum of 14 days.
• Sending notifications to your registered email address for significant amendments.

Your continued use of the 711cuci net platform after any Privacy Policy amendments take effect will be considered as your acceptance of those changes. If you do not agree with the amendments made, you have the right to close your account and request deletion of your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly within the 711cuci net platform
• Telegram: Official 711cuci net support channels
• WhatsApp: Send a message to our team for a quick response

We are committed to addressing all privacy-related enquiries seriously and will respond within 21 working days from the date the request is received. For urgent matters related to account security, please use Live Chat for an immediate response.

You also have the right to submit a complaint regarding personal data protection to Department of Personal Data Protection Malaysia (JPDP) if you are not satisfied with how we have handled your issue.